LELAND MANAGEMENT

LELAND MANAGEMENT

Leland Management
"The Leland Management Philosophy"

Philosophy

Our Vision

Our Vision is to provide the Homeowner and Condominium Associations throughout the state of Florida with the highest level of service utilizing our extensive accounting, management, technology, and customer service experience.

Our Philosophy

Our Philosophy can be characterized by 5 principles: Honesty, Respect, Customer Service, Attitude, and Teamwork.

 

Honesty

  • Honesty is the foundation for all activities of the Company.
  • Leland Management personnel will be honest and ethical in all of their activities.
  • Leland Management personnel will not lie or distort the truth regardless of the consequences
  • Honest mistakes will happen. We will acknowledge a mistake and correct it to the extent possible.

Respect

  • Leland Management will show respect for each and every person with whom we come in contact while performing our duties

Customer Service

  • Our commitment is to provide outstanding service to our clients.
  • We will meet our commitments and follow through on all of our responsibilities.
  • We will continually update our knowledge and professional training to maintain the skills necessary for the highest level of service to our clients.

Attitude

  • Leland Management will be courteous and friendly at all times.
  • Leland Management will strive to have fun and enjoy our work.

Teamwork

  • Leland Management will support and help one another.

What We Have To Say

Leland Management president and CEO Rebecca Furlow speaks on the importance of the Leland Philosophy and how it impacts the services we provide to communities throughout the state of Florida.

 

 

 

 

 

Leland Blog

The Importance Of Staying Hydrated During The Summer Months

Summer means swimming, sports and other outdoor activities. It also means extreme heat and humidity. When you mix physical activity with the summer sun, it can be easy to become dehydrated. There are several things to keep in mind before … Continue reading

Success Stories

Professionalism and Courtesy

"THANK YOU for your time and attention to my request. Your professionalism and courtesy was greatly appreciated at the end of my work day. I could hear your smile through the phone as you emailed me my assessment so quickly! "

- Helene, HOA Resident

Leland in the News

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